About Us
The Casino Club was created off the back of two simple key customer needs, all of which we experienced firsthand being players ourselves. The first of these unanswered needs was the ongoing frustrations we experienced with countless reviews and casino sites providing players with incorrect or misleading information, this ranged from incorrectly displayed banking methods, listed software providers and games, and even bonus T’s & C’s.
Our very first mission was therefore to create a platform for players that focused on our information, making 100% sure that what we said was accurate and truthful.
The second customer need we felt was underserved was that of customer service. Too many businesses both in the iGaming industry and others have forgotten the importance of customer experience, customer interaction, and just plain customer support.
Our mission was therefore to hero the customer once again by providing a community platform “dubbed, The Club”, that would solely focus on bringing you, the players, the best customer service and support.
Our Philosophy?
Our business Philosophy here at The Casino Club is that good just isn’t good enough, we want the best in class. After all, It is the you, the player who makes the world of online casinos and slot games what it is, so why would you settle for anything less than the very best. There are hundreds if not thousands of online casino review sites, but all offer something very similar, whether it be the same user experience, the same bonuses, and the same straightforward reviews.
When it came time to creating The Casino Club and what we as a team ultimately envisaged, was a platform built on customer-centricity. This philosophy was rooted in the following core values we strive to always uphold:
- The player is the most important asset
- Ensure uncompromised honesty and integrity in the information we provide
- The highest levels of accuracy in our information at all times
- The highest levels of customer service and attention
- Create value and exclusivity for all our members
- Everyone who loves online gambling is welcome
Our Mission
Our mission as a business is to assist you as a player to navigate and succeed in the world of online casinos and slot games. See us as the ultimate support group, not some old-school gentlemen’s club, but rather a community of players looking out for one another.
Through our extensive team of iGaming experts, we lift the load and take off the pressure of online gambling by actively sourcing, consolidating and refining key iGaming related information, we then carefully package this into manageable and easy to digest formats for you. What you will find with The Casino Club is a universal one-stop shop containing every bit of information you may ever need to not only succeed online but enjoy yourself too.
Why The Casino Club?
Why be a part of The Casino Club you may ask? Well firstly being a member of this growing iGaming community is absolutely free, nothing that we offer requires any commitment from you at any point in time, no registration, no sign-ups, no fees or admissions.
Secondly, consider us to be the modern, far more improved version of those self-help books you find. Everything we do is to make sure that you have every bit of iGaming related information that you may need to enjoy yourself online.
We are players ourselves here at The Casino Club, and therefore our entire offering is geared around looking after the community. Our aim is to create a growing network of players and experts who have the desire to help and support each other online.
We have mentioned it before, we do not settle for just the average, our team is constantly pushing the boundaries to find more, whether it be new online casinos or slot games, exciting promotions and bonuses, blacklisted casinos to avoid, or even just technical issues that you may encounter.
What Does The Casino Club Offer?
The core of our business lies in our comprehensive reviews. We have set up an extensive team of top iGaming experts whose sole responsibility is to identify, dissect and analyse both new and existing online casinos and slot games specifically available to South African players.
Our reviews cover critical area’s of the online casino user experience, which includes but is not limited to the following
- Bonuses & Promotions (T’s & C’s included)
- Casino Software
- Casino license
- Available games
- Deposit & withdrawal methods
- Cashout limits
- Casino support
Apart from a wide selection of top online casino reviews we also ensure that we provide the latest and greatest bonus offers, ranging from new welcome/sign-up bonuses to ongoing bonuses and promotions aimed at existing players. With The Casino Club, you are guaranteed to know if an attractive bonus is available for you to claim.
Because we are in the business of helping you succeed online, we have also provided an extensive section of guides and how-to’s, aimed specifically at equipping you with technical related information you may need when playing online.
Banking methods are one of the most important steps any player will encounter when playing online, for this reason, you can find a detailed section dedicated to the various South African friendly banking methods, we also provide detailed step by step tutorials on how to make a deposit or withdrawal for each.
Our Mark Of Excellence
Over the past few years our team has work incredibly hard to build up our offering of South Africa’s only free premium membership online casino and slot game review club. This title comes with it what we call our Mark of Excellence, the mark of excellence is the highest note we can assign to any casino or slot game, consider it the knighthood of the online gaming world.
Online casinos or slot games that carry with it this mark have shown excellence in the below-mentioned criteria:
- Holds all required and legitimate licensing requirements
- Proven track record
- Strong acknowledgment to responsible gambling
- Fair wagering terms and conditions
- Effective & efficient player support
- Safe and secure payment methods
- Casino Software & Variety of games
