LevelUp Casino

LevelUp Casino | Our First Impressions

The moment we landed on the LevelUp Casino homepage, we could tell this wasn’t your run-of-the-mill online casino, or sportsbook for that matter (Spoiler alert). There’s a clean, modern feel to the layout, with sharp graphics and a colour palette that leans more towards a premium tech vibe than the usual loud, flashy casino look. For South African players who are used to cluttered, overwhelming sites, LevelUp feels like a breath of fresh air – sleek, organised and surprisingly fast to load, even on slower connections.

Navigating around the platform was genuinely seamless. Everything from the game categories to the promotions tab is exactly where you expect it to be, which makes it super easy to get going. We didn’t feel like we had to hunt around to find our way – whether you’re after slots, live dealer games or a quick look at the available bonuses, it’s all just a click or two away.

One thing that stood out immediately is the international flair. LevelUp clearly caters to a global audience, and while it doesn’t scream “Mzansi” from the get-go, we didn’t feel out of place either. The layout adapts well to South African players, and we noticed straight away that it accepts ZAR deposits, which is always a plus. More on that later.

If we had to sum up our first 15 minutes on the site, we’d say this – LevelUp Casino looks good, feels smooth, and gives off the impression of a platform that takes itself seriously. For a newly listed casino, that’s a solid opening move.

Quick Review Links

Who is LevelUp Casino | License & Ownership

Before we get stuck into games and bonuses, let’s take a minute to understand who’s behind LevelUp Casino and what they’re all about. We always say, if you’re going to play with your hard-earned cash, it’s good to know who’s running the show.

LevelUp first launched in 2020, and while it’s a relatively young name on the scene, it’s backed by a heavyweight in the online gaming space – Dama N.V. If you’ve played at sites like BitStarz, Slotum or Playamo, you’ve already crossed paths with their work. This isn’t some fly-by-night operator – Dama runs a whole network of successful online casinos, all properly regulated and well-respected across global markets. That gave us a decent level of trust straight out the gate.

The casino is fully licensed under the Curacao Gaming Authority, which covers a large portion of international gambling operators. While it’s not a South African licence, it does mean the site meets certain standards for fairness, data protection and responsible gaming – especially when tied to a group with Dama’s track record.

LevelUp is more than just a casino — it also comes with a fully integrated sportsbook, which is a big win for South Africans who like to switch between spinning reels and placing a few bets on the weekend’s fixtures. Whether you’re into Premier League football, rugby, cricket or international events, the sportsbook offering gives you that added layer of action under one roof.

From what we could see, the platform is clearly designed for global players, but there are strong signs that they’ve prioritised South African usability. You can deposit and play using ZAR, and the cashier supports locally popular payment methods — more on that later. It’s not shouting “local” from the rooftops, but it doesn’t need to, it works, and that matters more.

LevelUp Casino Sign Up

We gave the LevelUp sign up process a proper go, and to be honest, it’s one of the fastest and simplest registrations we’ve ever seen. No long-winded forms or unnecessary hoops to jump through. Just a clean, straightforward process that gets you from zero to ready in a matter of seconds.

To get started, you’ll hit the “Sign Up” button at the top right of the homepage. From there, it’s shockingly quick – all they ask for is your email and a password. That’s it. No name, no phone number, no address. Once you’ve punched those in, you’ll get a verification email, and once that’s confirmed, you’re officially in. The whole thing took us under 20 seconds — no exaggeration.

We’ve seen plenty of platforms that make you fill in every detail of your life before you can even look at a game, so this was a real breath of fresh air. You can deposit and start playing right after sign-up, which is a big win for players who just want to get going.

There’s also a field to enter a promo code if you’re claiming a specific offer, and if you’re in a rush or just can’t be asked to type, there’s the option to sign up with your Google or Facebook account too.

It’s worth noting that while you don’t need to provide any personal details up front, you will need to verify your identity when it comes to making a withdrawal — so keep your FICA-style documents handy for later.

Overall, LevelUp delivers exactly what we look for at this stage — a sign-up process that’s frictionless, fast and hassle-free, with no weird surprises. Here is the incredibly simple step-by-step to creating your player profile

Step 1: Head To The LevelUp Homepage

You can easily redirect to the homepage of LevelUp by clicking HERE.

Just a reminder that sign up is completely free and can be done from any device of your choice

Step 2: Enter Your Email & Password

As previously mentioned, one of the features we really appreciated with levelUp is that they give you the option to sign up through your google login, this is so seamless and quick.

Should you not want to take this route you can opt to provide your day to day email and create your login password.

You’ll also need to select the country your are playing from and the currency you will be using to deposit

Finally, click “JOIN NOW” to complete the process

Step 3: Verify Your Email Address

The final step is to verify your email address. You should have received an email from levelUp, simply locate it in your inbox and click on the verification link to complete your sign up

LevelUp Casino Welcome Bonus

Let’s be honest, if you’re signing up to a new online casino, the welcome bonus is probably one of the first things you look at. So naturally, we claimed the offer ourselves to see if it’s worth your time, and the good news is, LevelUp’s welcome bonus packs some serious firepower if you’re looking to stretch your first few deposits.

How It Works

At the time of our review, the offer came in the form of a four-part welcome package that rewards you over your first few top-ups. Here’s how it played out for us:

• First Deposit: 100% match up to R3,200 plus 100 free spins
• Second Deposit: 50% match up to R6,400
• Third Deposit: 50% match up to R9,600
• Fourth Deposit: 100% match up to R3,200

In total, you’re looking at up to R22,400 in bonus funds plus 100 free spins, which is pretty competitive compared to other global and local sites. The free spins were credited instantly after the first deposit and spread across a few days, so you don’t burn through them all in one go.

Welcome Bonus Snapshot

1. Promotion is only available for first depositors.
2. The minimum deposit is 20 AUD/CAD/EUR/NZD/USD, 200 NOK, 300 ZAR, 0.001 BTC, 0.16 BCH, 0.015 ETH, 0.35 LTC, 315 DOG, and 20 USDT.
3. Bonus is 100% of the deposit amount, maximum 2 000 AUD/CAD/NZD/EUR/USD, 20 000 NOK, 40 000 ZAR, 1 BTC, 75 BCH, 15 ETH, 250 LTC, 250 000 DOG, and 50 000 USDT.
4. Wagering requirements on the bonus are 35 times before it is withdrawable.
5. Bonus will be available for 14 days from the deposit associated with this promotion.
6. The maximum number of spins received is 100, which can be used on the “Elephant’s Gold: Buy Bonus Combo” slot game by Netgame.
7. Spins are available for 72 hours.
8. Maximum win from free spins is 50 AUD/CAD/NZD/EUR/USD, 500 NOK, 900 ZAR, 0.0025 BTC, 0.43 BCH, 0.04 ETH, 1 LTC, 850 DOG, and 50 USDT.
9. No max cashout is attached.

Claiming Your LevelUp Casino Welcome Bonus

Claiming the offer was effortless. After we signed up, the bonus showed up right on the deposit page. All we had to do was tick the box before making payment, and boom — the bonus was active. Here’s the steps you need to take to claim your welcome bonus

1. Make your way to LevelUp Casino from the device of your preference (We love mobile personally)
2. Once on the homepage, sign up if you dont have an active account, alternatively, if you do, simply login using your username and password
3. Once you have logged into your profile, click the blue “DEPOSIT” button.
4. Select from one of the many available deposit payment methods
5. Make a real money deposit of no less that R300
6. Enter the bonus code “LVL1” and finalise your deposit
7. Your 1st Deposit Welcome Bonus will be instantly credited to your account once your deposit has been processed.

Overall, we were pretty impressed with the welcome package. It’s well structured, relatively generous and easy to claim. If you’re planning on depositing more than once and enjoy chasing bonuses, this one gives you real value upfront, just make sure you understand the terms before going all in.

Ongoing LevelUp Promotions

After claiming the welcome bonus, we wanted to see if LevelUp would keep things interesting and we’re glad to say, they definitely do. This isn’t one of those casinos that forgets about you after your first deposit. Instead, we found a regular stream of promotions designed to keep players engaged throughout the week, whether you’re a casual spinner or someone who plays a bit more seriously.

During our time on the platform, we saw weekend reloads, midweek boosters, free spins drops and even a loyalty system that quietly rewards consistent play. Most offers were easy to claim, with clear terms and quick crediting, no hidden hoops to jump through.

You’ll also find targeted email offers popping up from time to time, usually tied to your gameplay patterns. We received a couple of exclusive reloads with zero free spins wagering attached, which was a nice surprise.

Because promotions change frequently, we’ve made it easy for you to stay up to date with the latest offers. Just check the section below for all the current LevelUp promos, updated in real-time:

LevelUp Casino Login

It might seem like a small thing, but we’ve seen enough dodgy login systems to know that getting back into your account smoothly matters, especially when there’s real money involved. Thankfully, LevelUp Casino’s login process is just as slick as its sign-up.

Once you’ve created your account, logging in is straightforward. Just head to the top right corner of the homepage and click on the “Log In” button. What we appreciate the most about this LevelUp is that your email will already be populated, so you just need to enter your password, nothing more, no two-factor code unless you’ve enabled it, and no unnecessary redirects. Additional to this, you can also login using the Google account route

What we appreciated was the fast load time, even on mobile, and the fact that the platform remembers your session if you choose to stay signed in. This means fewer password re-entries and more time spent actually playing.

If you do forget your password, the “Forgot Password?” link below the login form works instantly. We tested it and got a reset link via email in under a minute. Just make sure you check your spam folder if it doesn’t show up right away.

Pro tip for returning users — bookmark the LevelUp login page or save your credentials in your browser’s password manager. We didn’t experience any login issues, but if you’re using a VPN or unstable connection, it can occasionally boot you back to the homepage without logging you in fully.

Playing on Mobile: LevelUp’s Mobile Experience

If you’re like most South African players, chances are you’re spinning reels or placing bets from your phone more often than from a laptop. So we made sure to put LevelUp’s mobile experience through its paces on both Android and iPhone, using everything from fibre to mobile data on the go.

The short version? It works brilliantly.

LevelUp doesn’t have a dedicated mobile app at the time of writing, but honestly, it doesn’t need one. The mobile-optimised browser version of the site is fast, responsive and incredibly easy to navigate. The moment you land on the homepage, the layout shifts perfectly to fit your screen. No tiny text, no broken menus, no awkward side-scrolling. Everything just fits.

We tested dozens of games — from video slots to live dealer blackjack — and had no lag, stuttering or forced zooming. Slots load in seconds, and live casino streams run smoothly even on a mid-range phone using 4G. The buttons are well spaced for tapping, and the swipe gestures feel natural. You can also access your wallet, bonuses and account settings with a few quick taps — no digging around required.

Depositing and withdrawing from mobile also felt seamless. Whether you’re using SnapScan, a card or even crypto, the whole cashier flow was easy to use and secure.

One small bonus we noticed — notifications are minimal, and you’re not bombarded with pop-ups every time you log in, which helps when playing discreetly or in public.

Whether you’re killing time in a queue, playing on your couch, or sneakily getting a few spins in between meetings, LevelUp’s mobile experience is clean, fast and built for real-world use. It’s not just functional — it’s enjoyable.

Deposits and Withdrawals at LevelUp Casino

Let’s not sugarcoat it — getting your money in and out of a casino smoothly is one of the biggest trust factors for any South African player. So we made a point of testing LevelUp’s deposit and withdrawal process firsthand, using local methods and keeping an eye out for any red flags.

Deposits: Quick, Easy and ZAR-Friendly

Right out the gate, we were glad to see that LevelUp accepts South African rand (ZAR) as a base currency. That means no instant conversions or hidden forex fees every time you top up — a big win. When we visited the cashier, we found just a handful of deposit options available to SA players, given that this is an international based casino the lack of South African specific payment options wasn’t a suprise, but would be nice to have a few more Instant EFT based options

Here are the current deposit payment methods available

• Jetonbank – [Min R25 | Max R80,000 | Instant]
• Skrill – [Min R45 | Max R68,000 | Instant]
• Neteller – [Min R400 | max R73,000 | Instant]

Deposits reflected in our account almost immediately — we tested both Neteller and Skrill, and funds showed up within seconds. The process is clean, secure and fully mobile-friendly. Minimum deposit was around R300 if you want to claim your welcome bonus, which is high for most offshore casinos.

No extra fees were charged by the casino itself, but be aware that your bank might still apply an international transaction fee, especially for card deposits. We recommend checking with your bank if you want to avoid surprises.

Withdrawals: Reliable, But Do Plan Ahead

Now here’s something we didn’t expect — actually finding the withdrawal option was a bit of a mission. Unlike most casinos where it’s front and centre in the cashier, LevelUp hides it under a few extra layers. We had to:

1. Click on our profile icon,
2. Scroll down to “Cashbox”,
3. Then navigate to the Withdraw tab from there.

It’s not a dealbreaker, but it’s definitely not obvious — and for new players, it might cause some unnecessary confusion. Once you’re in, though, the process is straightforward.

Withdrawals require full KYC verification, meaning you’ll need to upload your ID, proof of address and sometimes proof of payment method. Ours were verified in under 24 hours, and once approved, we received our Skrill withdrawal in just 2 hours. Card and bank withdrawals took between 1 and 3 working days, which is on par with global standards.

There are no major withdrawal limits for verified users, but if you’re planning on moving large amounts, it’s always best to double-check with support upfront.

Pro tip: Always withdraw using the same method you used to deposit. It speeds things up and avoids unnecessary checks.

Here are the current withdraw methods available for you to use

• Skrill – [Min R45 | Up to 3 hours to process]
• Neteller – [Min R400 | Up to 3 hours to process]

Getting Your Account FICA Verified

If you’ve ever opened a local bank account or used a regulated sportsbook in SA, you’ll know the drill — FICA-style verification is part of the process. And while LevelUp isn’t locally licensed, it still requires similar KYC (Know Your Customer) checks before you can withdraw any real money.

We went through the full verification process ourselves to see exactly what’s involved — and thankfully, it’s fairly simple, fast and all done online.

You won’t need to verify your account right after signing up or even before making your first deposit. But as soon as you request a withdrawal, LevelUp will prompt you to upload the following:

• A copy of your ID or passport
• A proof of address document (we used a recent utility bill and it was accepted without any issue)
• In some cases, a screenshot or photo of the payment method you used — for example, your card or e-wallet account with sensitive details blurred out

All of this happens in your profile section under the Cashbox, where there’s a dedicated tab for document uploads. We submitted our docs in the evening and received full approval by the next day — just under 24 hours turnaround, which is pretty solid.

Once your account is verified, there’s no need to do it again, and your future withdrawals go through much faster. Ours were processed within a few hours post-verification.

A quick tip — don’t wait until the last minute to verify, especially if you’ve hit a big win. It’s worth getting your documents submitted early so you don’t face delays when it’s time to cash out.

LevelUp Casino VIP and Loyalty Program

We’ve seen our fair share of loyalty schemes over the years, some are all sizzle and no steak, others quietly reward you without much fuss. LevelUp falls into the second camp. It’s got a tiered VIP system that runs in the background while you play, and the more you spin or stake, the more rewards you unlock.

Here’s how it works

From the moment you start playing with real money, you begin earning Comp Points (CPs). Every time you wager, regardless of win or loss, you earn a small slice of CPs. These points are what fuel your climb up the VIP ladder.

There are 20 loyalty levels in total, and each level comes with increasingly better perks — think free spins, cashback offers, higher withdrawal limits and exclusive reloads. The biggest appeal? As you level up (no pun intended), you also unlock faster support access, custom bonuses and even personal VIP managers at the top tiers.

What stood out to us was how transparent the whole thing is. You can track your progress right in your account area, and the requirements for moving up are clearly laid out. No vague “we’ll contact you when you’re worthy” attitude here — just clear, structured progression.

Cash in your points

Another plus is that CPs can also be converted into bonus cash at any point — so even if you’re not climbing tiers rapidly, you’re still getting value back from your gameplay.

The exchange rate depends on your VIP level, so the higher you go, the more each CP is worth. This gives grinders and regular players a real incentive to stick around and get rewarded without having to chase flashy promos.

Game Selection and Software Providers at LevelUp

One of the first things we noticed when stepping into LevelUp’s game lobby is just how stacked the lineup is. This is not one of those sites that dumps 500 random games and calls it a day, it’s a properly curated experience, powered by some of the biggest names in the industry.

There are over 4,000 games on offer, covering every style and level of play you can imagine. Whether you’re a casual spinner looking for low-volatility fun or a seasoned player chasing max-win mechanics and Megaways reels, there’s something here for you.

Slots Galore

Slots take centre stage at LevelUp, with a massive variety of themes, pay structures and bonus features. We found all the big hitters – titles like Gates of Olympus, Sweet Bonanza, Money Train 4, Book of Dead, and Big Bass Bonanza are ready and waiting.

There’s also a strong showing of South African favourites, including a few crash games and colourful fruit-style slots that play well on mobile. If you’re into progressive jackpots, there’s a separate section for those, with games like Major Millions and Divine Fortune making appearances.

Live Casino – The Real Deal

LevelUp’s Live Casino section is slick, with a full suite of real dealer tables streamed in HD. You’ll find everything from Blackjack and Roulette to Baccarat and Andar Bahar, powered by the likes of Evolution, Ezugi and Pragmatic Live — top-tier providers in this space.

Game shows like Crazy Time, Monopoly Live and Sweet Bonanza CandyLand are also featured, bringing a TV-style buzz to the casino floor.

Table Games and More

If you prefer RNG versions of the classics, LevelUp has you covered with a good range of virtual table games, including multiple variants of blackjack, roulette, video poker and sic bo.

There’s even a dedicated crypto games section if you’re into provably fair games — a nice niche touch for more tech-savvy players.

Sports Betting At LevelUp

This was a welcome surprise. LevelUp isn’t just a casino — they also offer a fully integrated sportsbook. You’ll find pre-match and live betting markets across football, cricket, rugby, tennis and more, with odds that stack up well against other big brands. We tested a few live bets during a Premier League game and had no issues placing wagers or tracking them in real-time.

South African punters will appreciate the local flavour too — sports like rugby union and PSL football are well covered, and odds can be viewed in formats familiar to SA players.

Whether you’re here to spin or score, LevelUp delivers a multi-layered game experience that genuinely caters to different types of players — and that versatility is a major win.

Search, Sort and Filter

Navigation across the game lobby is smooth, especially when you know what you’re looking for. You can sort by provider, game type or popularity, or use the search bar to jump straight to your favourites. We also appreciated the “Try for Free” option available on most slots, which lets you test things out in demo mode before committing real funds.

Customer Support at LevelUp Casino

When it comes to playing online, nothing’s more frustrating than hitting a snag and not being able to reach someone. So we made a point of testing LevelUp’s customer support firsthand — asking real questions, at different hours of the day, to see how they’d respond.

The good news? Support was fast, helpful and available around the clock.

Live Chat

LevelUp offers a 24/7 live chat, which we tested multiple times during the week. Each time, we were connected to a support agent in under two minutes. The agents seemed knowledgeable and friendly, and more importantly, they didn’t push canned responses. We got real answers to questions about bonuses, account limits and even withdrawals, all sorted without needing to escalate or wait for emails.

There’s no long form to fill out either — just hit the chat icon at the bottom right of your screen and you’re in.

Email Support

If you prefer things in writing or need to submit documents, LevelUp also offers email support via support@levelupcasino.com. Response times here were solid too — we received a reply in just under four hours, which is better than the industry average.

No Phone Support (but not a dealbreaker)

Currently, there’s no phone line available, which might be a drawback for some players who prefer to talk things through. But given how fast and efficient the live chat is, this didn’t feel like a major gap.

Local Knowledge? Decent, but not tailored

While support agents handled our queries well, we didn’t get a sense of locally trained staff who understand South African banking lingo or gameplay habits. That said, they were still able to assist with ZAR deposits, bonus eligibility and even explain FICA basics when we asked – just don’t expect a deep level of local flair.

LevelUp Casino | Popular FAQ’s